Workspaces

Organisational intelligence,packaged as an operational capability

A Workspace brings together connected data, intelligence services, governance and interfaces around a specific outcome, built on the shared SmartSpace foundation inside your Azure tenant.

Built on shared infrastructure

Connections, governance and intelligence shared across every Workspace

One capability. Many interfaces.

Interface, REST API, automation and integration from the same Workspace

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Infrastructure provides the foundation

Shared data connectivity, model access, identity and governance, provisioned once and reused across every Workspace.

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Workspaces package capabilities

Each Workspace applies the shared foundation to a specific outcome, users and access boundary.

Flows orchestrate them

Flows coordinate one or more Workspace capabilities into repeatable, end-to-end business processes.

Explore Flows
Workspace anatomy

Six components. One operational capability.

Every Workspace packages the same core platform components around the specific business context, users and outcome it serves.

Connected business context

Approved data sources, systems and connectors configured through the shared platform can be reused within each Workspace. The Workspace applies them to the specific business context and outcome it supports.

Intelligence services

Reuse approved model endpoints, retrieval services and intelligence tooling without rebuilding the underlying integration for each capability.

Governed access and audit

Entra ID and group-based access controls govern who can access and use each Workspace. Audit activity is available within the SmartSpace platform and Azure Log Analytics.

Operational interface

Provide a governed, fit-for-purpose experience designed around the users, context and outcome the Workspace supports.

API and integration surface

Access Workspace capabilities through documented REST APIs and supported integration patterns, allowing them to be incorporated into applications, automation and wider business processes.

Governed ownership

Assign Workspace owners, members, access scope and configuration within a clear operational boundary, without duplicating the underlying platform controls.

Capability examples

Different environments. One consistent Workspace model.

From operational intelligence and supply chains to compliance, customer experiences and growth, each Workspace is built on the same shared foundation.

Operational intelligence

Connect data from systems, assets, locations, production activity, documents and records to create a trusted view across the organisation. Surface patterns, context and insights to support better decisions in farming, manufacturing, infrastructure, field operations and complex service environments.

Supply, procurement and commercial

Connect supplier information, contracts, inventory, pricing and operational requirements within a governed capability that supports purchasing, planning and commercial decisions across product, materials and supply chain environments.

Risk, compliance, safety and quality

Bring together policies, obligations, safety procedures, quality records and operational evidence. Surface the right requirements where they are needed, supporting consistent decisions, accountability and clearer auditability.

Customer and community experiences

Connect customer history, organisational knowledge and relevant operational data to deliver governed support, self-service and more personalised experiences across digital platforms, marketplaces, member organisations and public services.

Knowledge, learning and education

Make institutional knowledge, learning resources and specialist guidance available in the context of the task or learning journey. Support education providers, professional learning, internal capability development and knowledge-intensive services.

Sales, marketing and growth

Combine customer, product, market, campaign and organisational intelligence to support opportunity development, content creation, recommendations and more relevant customer engagement.

Each Workspace can reuse the same governance, approved connections and intelligence foundation. As new capabilities are added, the organisation builds on what is already in place rather than starting again.

Why the Workspace model

A reusable operational capability, not another isolated AI application

Connected systems, intelligence, governance and interfaces are packaged into a capability that can be deployed, operated and extended over time. Each new Workspace builds on the shared platform foundation rather than creating another disconnected solution.

One governed boundary

Systems, model access, team membership and access policies are configured within a clear Workspace boundary.

Reduced engineering scope

Engineering teams configure the business capability without rebuilding the shared connectivity, governance and intelligence services it depends on.

Governed from deployment

Access controls and audit logging are available from deployment and can be configured for the Workspace's users, business context and operating requirements.

Capabilities compound

Each new Workspace can reuse established connections, access patterns, data relationships and platform services, reducing the effort required to deliver the next capability.

Access patterns

One capability. Many interfaces.

The Workspace is the capability. Business users, frontline teams, developers, automation platforms and external systems each access it through the interface best suited to them, with the same underlying context, access controls and intelligence throughout.

Business, frontline and specialist teams

Operational interface

A governed, fit-for-purpose experience shaped around the people using it, whether they are working in an office, serving customers, operating in the field or managing a specialist process.

Configured workflows

Task-focused experiences can guide users through the steps, context and decisions required for a specific capability.

Access-scoped visibility

Users interact with information and functions according to their approved access within the Workspace. Relevant audit activity is recorded and available within the SmartSpace platform and Azure Log Analytics.

Engineering teams and developers

Documented REST APIs

Documented REST APIs allow engineering teams to incorporate Workspace capabilities into existing applications, pipelines and automation without rebuilding the underlying platform services.

Integration and extension

Supported integration and extension patterns allow Workspace capabilities to be surfaced within line-of-business applications, external systems and orchestration layers while retaining their underlying governance and business context.

Input and output schemas

Define structured input and output schemas for reliable application integration and Flow orchestration. Explore platform extensibility

Operational visibility

Review usage and consumption metrics by Workspace and data source, monitor performance using configurable alerting thresholds, and access audit logs through the SmartSpace platform and Azure Log Analytics.

Flows

From individual capabilities to coordinated processes

Infrastructure provides the foundation. Workspaces package capabilities. Flows orchestrate them.

Flows coordinate one or more Workspace capabilities into repeatable, end-to-end business processes. They use the connected systems, governed access and operational context already established through the platform and Workspaces.

Multi-step orchestration

Coordinate sequential and conditional activity across one or more Workspace capabilities.

Consistent execution

Run repeatable processes using the governed context and access controls of the capabilities involved.

Composable capabilities

Reuse existing Workspace capabilities as building blocks within wider operational processes.

Platform tooling

Extend, configure and observe each Workspace

SmartSpace provides the tooling platform engineers need to integrate capabilities, debug execution and configure each Workspace for the business context it serves.

APIs and integration patterns

Access Workspace capabilities through documented REST APIs and supported integration patterns. Incorporate them into applications, external systems and orchestration processes while retaining their governed business context.

Execution tracing and debugging

Trace capability execution, inspect relevant inputs and outputs, and diagnose issues within the configured Workspace context.

Configuration and operational visibility

Configure data-source scope, access policies, model selection, retrieval behaviour and interface settings for each Workspace. Review usage and consumption metrics by Workspace and data source, monitor performance with configurable alerting thresholds, and access audit activity through SmartSpace and Azure Log Analytics.

Organisational growth

Capabilities compound. So does operational maturity.

Each Workspace can build on the intelligence foundation established before it. Organisations can expand one capability at a time, reusing shared infrastructure, connections and governance patterns rather than starting from scratch.

1

First operational capability

The first Workspace establishes useful data relationships, access patterns and operational configuration that later capabilities can reuse.

2

Expand across teams and functions

Additional Workspaces can serve different teams, departments and business functions while sharing the same underlying platform foundation. Each retains its own context, users and access boundary.

3

Governance applies consistently at every scale

Platform-level identity, audit and governance controls provide a consistent baseline across Workspaces and can be refined for the context and users of each capability.

Capabilities compound. Each new Workspace can build on the intelligence foundation established before it. Shared connections, data relationships, governance patterns and platform services can be reused, helping organisations expand without starting again.

Create your first operational capability

SmartSpace packages connected systems, governance and organisational intelligence into a reusable operational capability inside your Azure tenant. Your first Workspace establishes a foundation that future capabilities can build on.

Deployed inside your Azure tenant. Governance active from deployment. Capabilities compound.